Issue link: https://takingitglobal.uberflip.com/i/1542824
R. Adeboye, C. Flewelling,V. Ogbole, E. O'Sullivan 56 program of sessions; and even to designing entirely new sessions for teachers. While comments were overwhelmingly positive (frequently highlighting how school leads went "above and beyond" to support teachers), one teacher noted that it would be helpful to have an alert system to flag sessions occurring within her school, board, or local area, adding that teachers in her school were always accommodating when she asked to join one of their sessions. Many teachers also highlighted the valuable support that school leads provided with booking sessions, especially Connected North's flexibility around rescheduling, given the often unpredictable nature of circumstances in the communities; as well as their willingness to accommodate different time zones across the country. Providing Supplies: Some teachers expressed satisfaction with and gratitude for the supplies Connected North shipped to them to support the hands-on session activities 28 , noting that they typically arrived on time, but that Connected North supported in various ways if they did not (e.g., by rescheduling, providing advice on alternative supplies). For example: "I just really appreciated, like all the work that's gone into sending the packages, and you know everything. And again, it has to do with time. Right? You know, time is such a scarcity for teachers that anything that's prepackaged and like. I said, if I had to do it myself, Holy Moly like. I don't know that I'd never do it." One teacher suggested adding more detailed implementation instructions to some kits, noting that even specifying paper orientation for an art class can support a smooth start to sessions. Hosting Sessions: Teachers spoke highly of the support provided by sessions hosts, with the majority offering details on the various ways hosts facilitated the sessions. These included logistical matters such as keeping time, providing technical support, and managing the room during technical glitches; but they also extended into more of a facilitator role, whereby they established the tone of the session and intervene as needed to maintain session momentum and student engagement, which a few teachers suggested was especially valuable in a virtual context, and helped put teachers at ease. Reflecting earlier staff statements on the challenges of online delivery, one teacher asserted the following: The very nature of virtual workshops could be slightly awkward. It just could be because you're working with someone you 28 Indeed, one interviewed teacher wondered if Connected North would be willing to just provide supply kits for situations where teachers felt capable of leading an activity without a Content Provider; for example, if they had booked the session in the past. " ..then the school was supposed to open. So we rebooked, and then it didn't reopen. So we canceled…And the coordinators that they have are really good, because in the North you have to be so flexible, and you can plan everything you like. But you still have to be really super flexible, and the providers and the coordinators are so great that way." - Teacher Interviewee " .. And when we had technical glitches they had the patience to work us through those, or figure a way to do it, and had patience with me to do my part… And calm right? Cause I get a bit stressed out." - Teacher Interviewee