Issue link: https://takingitglobal.uberflip.com/i/1505559
Many students highlighted that their MacBook Pro laptops were loaded with processing programs that were not compatible with their school departments' file submission requirements, such as Apple's Pages, Keynote and Numbers programs. These were also programs that were not as widely used in their learning institutions and therefore students did not have sufficient experience using them. A consistent point of feedback that was heard during these interviews was that students' learning would have been greatly supported if they had ready access to programs that are required for their degree, particularly when it comes to completing and submitting assignments. The main programs highlighted were the Microsoft Office suite of programs and Adobe Acrobat to be able to navigate PDF documents. Students in specialized programs, such as interior design or computer programming, also highlighted they would have benefited from programs that they use in their studies such as those required for rendering, illustration or coding. Equipping students with the software they need to complete their education allows them to derive greater benefit from the devices they receive and would better enable Connected North to effectively ease burdens on Indigenous students when it comes to searching and finding essential digital resources. However, a further consideration is that this option would have ongoing cost implications and some post-secondary campuses offer discounted or free access to these programs to students. Another option could be to include educational resources highlighting how to search for software access on campuses and how to switch default programs on the laptop. C O N S I D E R A T I O N 4 Consider pre-loading devices with the necessary specialized processing programs compatible with most high school and postsecondary institutions. Impact of Connected North's Digital Inclusion Grant on IndigenousStudents' Learning, Social Connection and Community Involvement 29